Great Plains Support web sessions and remote access technology - Alba Spectrum

Released on: June 23, 2008, 5:23 pm

Press Release Author: Alba Spectrum

Industry: Computers

Press Release Summary: Microsoft Dynamics GP ERP could be pretty efficiently
supported remotely on the case by case basis and via such technologies as web
session, remote desktop connection, VPN.

Press Release Body: Microsoft Dynamics GP ERP could be pretty efficiently supported
remotely on the case by case basis and via such technologies as web session, remote
desktop connection, VPN. Great Plains is based on Microsoft technologies: .Net, SQL
Server, Dexterity, SRS, Sharepoint and all these are hosted in Windows Server
platform, where remote support is natural. Let's review technologies and remote
support options:

1. Application Consulting support, also referred as functional consulting. This is
where you need help with GP functionality: entering and posting transactions, such
as SOP invoices, POP receipts, GL transactions; master records creation: customer,
vendor, employee; modules setup: AR, AP, Inventory, etc. This job could be
efficiently done via such web session technologies as gotomeeting, that allow you to
create efficient targeted training environment for remote GP functional consultant
and your accounting personnel

2. Great Plains Dexterity Customization support. GP modifications are typically
distributed via so-called chunk files and it highly recommended that Dex custom
modules be tested in your test company environment - you simply copy your production
company into test one and then run Dex alternative logic there. Assuming these
scenarios, we recommend you to enable either RDC (remote desktop connection) or VPN
to your Server - then Dex developer doesn't need your IT people to babysit him to do
chunk deployment and beta testing and QA phases

3. Microsoft Dynamics GP Integrations support. Integrating with your legacy systems
is very popular programming routine; this scenario may deploy such tools as GP
Integration Manager, SQL stored procedures, eConnect applications (written in C#, or
VB and deployed via Microsoft Visual Studio). As IM currently relies on such new
technologies as eConnect, we recommend you to allow remote integration programmers
to install integration tools and test integration via remote desktop connection
technologies

4. EDI or Electronic Document Interchange. There are a lot of articles written on
EDI technical aspects, however if you think through them - they are about either
exporting in fixed field text format EDI documents or import fixed field text file
as Edi source to GP SOP, RM or POP modules. Both routines could be programmed in
SQL stored procedure - some challenge here is to find SQL developer, who is familiar
with EDI technologies and formats

5. GP reporting remote support. SRS development and reports design is typically
done through MS Visual Studio snap in and considering this we recommend you to allow
report designer to have VPN connection or RDC to your server. If you have
historical Crystal Reports or prefer reports to be implemented in Crystal Reports,
then install Crystal Reports Designer on your server, accessible for CR designer


Web Site: http://www.albaspectrum.com

Contact Details: Andrew Karasev, Alba Spectrum http://www.albaspectrum.com
help@albaspectrum.com 1-866-528-0577, 1-630-961-5918, serving Great Plains USA and
Canada nationwide. Local service in Chicago, Houston, Dallas, San Diego. Please
visit our information portal Pegas Planet: http://www.pegasplanet.com . If you need
custom programming for GP, we are happy to help you with Dexterity, eConnect,
VBA/Modifier, SQL Stored Procedures, Crystal Reports. We also provide instant
support to new and existing clients via web sessions

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